A 2-hour training that covers the vital elements of creation, preparation and delivery of big presentations in small rooms. Whether you are presenting a simple update, introducing a new idea, selling a product, requesting additional resources, or lobbying for a top position, Big Presentations in Small Rooms will equip you to stand and speak with well-prepared, well-practiced confidence.

• What are we doing here? The Customer Service Bottom Line
• What did they say? Service-Focused Communications
• How do we get through this? Serving Through Conflict
• Who are these people? Serving the Personality Mix
• Where did they come from? Serving Various Generations
• What does all of this mean? Putting It All Together
  
• I’m looking for something different…

• How do I get started? Challenges And Principles
• What do I need to be? Ethics
• What do I say? Communications
• How do I stay organized? Organizational Skills
• How do I build a healthy culture? Culture Building
• How do I achieve long-term success? Upholding Organizational Standards
• I’m looking for something different…

• What is the Bottom Line? Basic Supervisory Principles
• What did they say? Making the Most of Workplace Communications
• Who are we serving? Keeping the Customer in Mind
• Who are these people? Making the Most of The Personalities
• Where did they come from? Making the Most of The Generations
• What should we do? Building Ethical Mindsets
• What is rapport and why does it matter?
• How do I motivate employees?
• How do I keep employees on track?
• How do I help employees develop?
• What is delegation and how do I do it?
• What does all of this mean? Putting It All Together
• I’m looking for something different…

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