Big Presentations in Small Rooms

Single Class

A 2-hour training that covers the vital elements of creation, preparation and delivery of big presentations in small rooms.

Whether you are presenting a simple update, introducing a new idea, selling a product, requesting additional resources, or lobbying for a top position, Big Presentations in Small Rooms will equip you to stand and speak with well-prepared, well-practiced confidence.

 

Training for Frontline Employees

Six-Class Series

  1. What are we doing here? The Customer Service Bottom Line
  2. What did they say? Service-Focused Communications
  3. How do we get through this? Serving Through Conflict
  4. Who are these people?  Serving the Personality Mix
  5. Where did they come from?  Serving Various generations
  6. What does all of this mean?  Putting It All Together

Training for Lead Workers (Crew Leaders)

Six-Class Series

  1. How do I get started? Challenges and Principles
  2. What do I need to be? Ethics
  3. What do I say?  Communications
  4. How do I stay organized? Organizational Skills
  5. How do I build a healthy culture? Culture Building
  6. How do I achieve long-term success? Upholding Organizational Standards

Training for Supervisors

Twelve-Class Series

  1. What is the Bottom Line?  Basic Supervisory Principals
  2. What did they say?  Making the Most of Workplace Communications
  3. Who are we serving?  Keeping the Customer in Mind
  4. Who are these people?  Making the Most of The Personalities
  5. Where did they come from?  Making the Most of The Generations
  6. What should we do?  Building Ethical Mindsets
  7. What is rapport and why does it matter?
  8. How do I motivate employees?
  9. How do I keep employees on track?
  10. How do I help employees develop? 
  11. What is delegation and how do I do it?
  12. What does all of this mean?  Putting It All Together