Teamwork isn’t the answer. Supervisors and managers know this. They are often frustrated by an implied expectation that all work is teamwork—that teamwork is The Answer. The problem is in the semantics. It is more accurate to say that teamwork is an option. It may be an answer, but it is not always The Answer. Sometimes it is the best […]
SHUT UP AND CLAP
The Point: New skills require the jump start of encouragement. Every family has stories that stick. One of our stories belongs to my younger brother. When he was four years old, he would drag up an ottoman, stand on it and face the couch. Those seated on the couch would receive a serenade. When he […]
SERVANT LEADERSHIP: ACCOUNTABILITY AS AN ELEMENT
The Point: Accountability is good. Accountability is not enough. As servant leaders, our calling is to set people up for success, hold them accountable for success and then celebrate success. Over the past decade, an over-emphasis has been placed on the middle part of this progression. Accountability is a buzz word that sells books, books […]
SCROOGED: LESSONS ON SERVANT LEADERSHIP
The Point: Servant Leadership joyfully focuses outward. At the beginning of Dicken’s A Christmas Carol, Ebenezer is being a Scrooge. He is stingy, unmerciful and unkind. His reaction to Christmas? “Bah Humbug!” One Marley and three ghosts later, Scrooge wakes up—beautifully human and full of generosity, grace and kindness. He transformed from a selfish leader […]