The best way to lead is with a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
Having a positive work environment is key to having productive stable employees. Improving the work culture will shift productivity into high gear.
Customers will remember and be drawn back to businesses that provide good service. They may not remember how the food tasted in a restaurant they visited, but they will remember the warmth and efficiency of their waitstaff.
At MRG Presentations, interactive training is more than a tag line. It defines our approach to learning. Within each group of students, there is a wealth of experience and knowledge. We work hard to pull that information to the surface so that all can benefit. There is defined content, but that content does not have to be spoken by the instructor. Sometimes it is better if it is not! We encourage thoughtful and engaging discussions as a way of learning from each other. If you walk by a class, it might seem more like a party than a class! It is serious fun that results in positive change.
How much are workplace problems costing you? How many customers are you losing? How much support are you receiving in online reviews? The pain you experience in the workplace is costing you a great deal.